Terms & Conditions

1. GENERAL T&C

TERMS & CONDITIONS FOR USE OF THIRD PARTY SERVICE PROVIDERS THROUGH OKSIR

a) The customer agrees and accepts that the use of the Services provided by the Company is at the sole risk of the Customer, and further acknowledges that the Company disclaims all representations and warranties of any kind, whether express or implied.
b) The customer shall ensure that he/she will not indulge in any of the following activities while using the service:
 1) Smoking or consuming any kind of intoxicants in the presence of service provider. The service provider has the right to refuse the service and can go back if the customer is found to be in an intoxicated state or is found misbehaving with service provider, or is causing a nuisance.
 2) Misusing, soiling or damaging the tools, items, spare parts or any other item (technical or non technical ) brought by the service provider.
 3) Asking the service provider to break any law and/or government rules for any purpose (especially getting the service faster). The service provider has the right to refuse such a request by the customer.
c) The customer agrees and acknowledges that the use of the Services offered by Company is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.
d) Without prejudice to the above, the Company makes no representation or warranty that:
 1) The Services will meet the customer's requirements.
 2) The Services will be uninterrupted, timely, secure, or error-free.
 3)The Company shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of service offered by Company or due to the failure of Company to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Company or any person or any organization involved in the above mentioned systems.
 4) The Company will not be liable for any damages of any kind arising from the use of the Service offered by the Company, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
e) The Customer shall indemnify Company from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which Company may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the Services by the Customer and shall pay such sums on demand of the Company.
f) The Company shall be entitled to disclose to all companies within its group, or any government body as so required by the law or by directive or request from any government body, the particulars of the Customer in the possession of Company in any way as Company, in its absolute discretion, deems fit or if it considers it in its interests to do so.
h) The Company shall be entitled at any time without giving any reason to terminate the booking of services done by the Customer.
i) The Company shall not be liable for any conduct or behaviourr or actions of service providers. However, the Company encourages you to notify it of any complaints that you may have against the service provider that you may have hired using the Company's Services.
j) The Company shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at Company's website at www.Fixall.in and in the application on the date that Company may indicate that such addition, variation or amendment is to come into effect.
k) All the calls made to the Company's call centre may be recorded by the Company for quality and training purposes.
l) The Company have right to use the customer contact information for its own marketing purposes. The Company may send regular SMS updates to the mobile numbers registered with it.
m) The courts of Mumbai, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the Services offered by Company or the agreement or arrangement between Company and the Customer.
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Contact Details:

WWW.OKSIR.COM
501, Safal Pride, Sion Trombay Road, Deonar, Chembur,
Mumbai, Maharashtra, India - 400088.
PH : +91 73 0404 0404.
E-Mail : care@oksir.com | biz@oksir.com



Customer Care Number:

HK: +852 3168 8888

Email ID:

hkservices@oksir.com

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